Read an Excerpt
Follow are some excerpts from
Best Secrets
:
Achieving Differentiation-What Are You Willing to Give Up?
Bah Humbug! Doing Away with the Christmas Bonus
Avoiding Bankruptcy with an "Informal 11"
Change Champions
When and How to Fire a Customer
High-Powered Hiring: Finders, Minders, and Grinders
Improving Internal Communications
The Pain of Change
The Politically Correct Way to Get Rid of a Political Problem
Do You Have a Successor?
Test #2: Sales and Sales Management